WHSmiths Yeovil

WHSmiths Yeovil
I have been in and out WH Smiths many times in Yeovil managing to dodge the salesmen trying to sell Talk Talk and No win no fee accident insurance.

Whilst in Yeovil WH Smiths today I witnessed an elderly gent being accosted by the Talk Talk sales team (Safety in number). They enticed him into a conversation which it was obvious he did not want. I left them to talk for a while, I was in no doubt this gent did not have the slightest interest in the product. The sales man was still keen to keep going.

Enough was enough, I intervened, I asked the gent if he wanted to know more or be free to continue on his day. The gent looked relieved.

I asked to see a manger for WH Smiths, I think I spoke to the assistant manger (no introduction or badge). Who didn’t really appear even slightly interested, he said that the sales people on the door are arranged by head office, and that they had complaints before. With a little more pressure he agreed to speak to the sales people.

WH Smiths used to be one of better British high street stores, it may still be in other locations. I dislike having to go into the Yeovil store because of these extra sales people.

These sales people are highly trained in every technique to get a sale or at least a signature, they do not understand NO.

Have you been harassed by these people?

BBC Article: "Have we fallen out of love with the nation's newsagent?"